Independent Living

How we use your data

South Norfolk Council and Broadland District Council take your privacy seriously.

Please note that the Council in which you reside is what is known as the ‘Data Controller’ in relation to your personal data.

The Council will only use your personal data for the purposes of processing applications for Disabled Facilities Grants, (DFG), discretionary grants and other assistance.

The Early Help Hub at the Council makes referrals to the Integrated Housing Adaptations Team, (IHAT) based within the Housing Standards Team at the Council. The team also work with building contractors and equipment suppliers to obtain quotes and undertake adaptation work.

We will share your personal data with other internal council departments such as Housing Benefits and Council Tax to determine eligibility for a grant, Planning and CNC Building Control to ensure adaptation work conforms to current Regulations and the Land Charges team when a grant has an associated local land charge on the property.

  • The Department of Work and Pensions - to determine eligibility for a grant.
  • Occupational Therapists, Assistant Practitioners, Social Services, General Practitioner, or other health Professional - to establish your needs and eligibility for grant assistance.
  • The property owner / landlord, (if not the applicant), to obtain the necessary consent and proof of ownership.
  • HM Land Registry - to establish proof of ownership.
  • With your consent, we may make enquiries with charitable organisations and other potential sources of funding to assist with funding of adaptations / assistance and advice.

View our full Privacy Notice.

A copy of the Privacy Notice can also be obtained by contacting the Housing Standards Team in either of the following ways:

Broadland District Council
Telephone: 01603 430518
Email: hstandards.bdc@southnorfolkandbroadland.gov.uk

South Norfolk Council
Telephone: 01508 535365
Email: hstandards.snc@southnorfolkandbroadland.gov.uk

Data Protection confirmation